Event Coordinator

Event Coordinator – Le Méridien Hotels & Resorts

Position Number :

Category : Sales & Marketing

Location : Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470

Schedule : Full Time

Remote Availability : No

Position Type : Non‑Management

Position Summary

Perform general office duties to support Sales & Marketing, including filing, emailing, typing, faxing, and copying. Prepare sales‑related documents throughout the sales process, such as proposals, contracts, or banquet event orders. Promote brand awareness internally and externally, gathering materials and assembling information packages (e.g., brochures, promotional items). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (commissions, leads, third parties) in the sales software system. Answer guest questions about property facilities and services (hours of operation, rates, room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients, communicating by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guest service needs; express genuine appreciation. Speak using clear, professional language; prepare and review written documents accurately; answer calls with appropriate etiquette. Develop and maintain positive working relationships; support the team in reaching common goals; listen and respond appropriately to employee concerns. Comply with quality assurance expectations and standards. Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.

Preferred Qualifications

• Education : High school diploma or G.E.D. equivalent.
• Related Work Experience : At least 1 year of related work experience.
• Supervisory Experience : None.
• License or Certification : None.

Equal Employment Opportunity Statement

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About Le Méridien

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savoring the good life. Our guests are curious and creative, cosmopolitan culture seekers who appreciate moments of connection and slowing down to savor the destination. We provide authentic, chic, and memorable service along with experiences that inspire guests to savor the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like‑minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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