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Sales Support Assistant

27 Marketing Sdn BhdPuchong, Selangor, Malaysia

3 days ago

Job description

We’re looking for a Sales Support Assistant to help our sales team with daily operations, customer follow-up, IG story posting, and simple merchandise handling (embroidery / handcrafted items). A mix of admin + creative + customer support.

What You’ll Do

1. IG Story Posting & Simple Content Tasks

Post daily IG stories according to brand tone
Help film simple behind-the-scenes clips when needed
Upload updates, testimonials, promos & announcements
Ensure the account stays active and aesthetic

2. Merchandise Handling (Small Items)

Assist with embroidery / handcrafted merch preparation (charms, tote bags, small items)

Coordinate with vendors / embroidery suppliers

Receive samples, check quality, organise items

Assist in packing small merch items for events or giveaways

3. Customer Follow-Up

Follow up with customers on WhatsApp / IG

Update them on order status, delivery, stock availability

Provide friendly and warm customer support

Pass important cases to the sales team

4. Order Key-In & Sales Support

Key in orders accurately into our system

Double-check order details before fulfilment

Support sales team during high-volume periods

Assist in preparing free gifts, vouchers, and packing lists

5. General Sales Ops Support

Help manage small admin tasks

Support the team during live sales, events & launches

Coordinate simple logistics (pick-ups, dropping merch, etc.)

(Apply now at #J-18808-Ljbffr

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Assistant Sales • Puchong, Selangor, Malaysia