Branch Executive Posting Date : 25 Jun 2025 | Close Date : 23 Sep 2025
This is a 1-year contract position, open to fresh graduates and entry-level candidates as well. The role focuses on delivering a personalized and positive experience to our customers and agency members by :
- Engaging and interacting with customers
- Offering the right solutions
- Delivering on our service promises
Key Responsibilities
Provide product and service info via face-to-face interactionsPromote and educate customers on Self-Serve FacilitiesResolve product / service issues end-to-endHandle escalations and recommend solutionsParticipate in projects and training sessionsSupport other branches when neededRequirements
Bachelor’s degree (fresh grads welcome!)Passion for customer serviceStrong communication skills (verbal & written)Team player with a pleasant and adaptive attitudeAble to handle customers and agents at all levelsStrong decision-making and analytical skillsSub Specialization : Banking and Financial Services;Insurance Type of Employment : Permanent Minimum Experience : Fresher Work Location : Johor
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