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Branch Executive

EPSJohor

15 days ago

Job description

Branch Executive Posting Date : 25 Jun 2025 | Close Date : 23 Sep 2025

This is a 1-year contract position, open to fresh graduates and entry-level candidates as well. The role focuses on delivering a personalized and positive experience to our customers and agency members by :

Engaging and interacting with customers
Offering the right solutions
Delivering on our service promises

Key Responsibilities

Provide product and service info via face-to-face interactions

Promote and educate customers on Self-Serve Facilities

Resolve product / service issues end-to-end

Handle escalations and recommend solutions

Participate in projects and training sessions

Support other branches when needed

Requirements

Bachelor’s degree (fresh grads welcome!)

Passion for customer service

Strong communication skills (verbal & written)

Team player with a pleasant and adaptive attitude

Able to handle customers and agents at all levels

Strong decision-making and analytical skills

Sub Specialization : Banking and Financial Services;Insurance Type of Employment : Permanent Minimum Experience : Fresher Work Location : Johor

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Executive Executive • Johor