L3 Support - Junior

Job Title : Core Banking - Junior L3 support Application Maintenance / Production Support (L3)- 59172-1

Contract Duration : 2 years contract

Location : KL, Malaysia (onsite)

Experience Level : 3 years

Salary : 11,000 RM

Job Summary :

We are looking for a Junior Application Maintenance / Production Support (L3) Developer to support the Silverlake Customer (BWC) platform. The candidate will be responsible for troubleshooting, incident management, change requests, and ensuring the stability of core banking applications on the AS400 system. Experience in DevOps, ALDON, and automation of software deployment on AS400 is essential.

Key Responsibilities :

Provide L3 support for the BWC Customer File system, troubleshoot RPG-based issues, and resolve production incidents.

Manage deployments and version control using ALDON.

Implement DevOps practices and automate deployments on AS400.

Perform system maintenance, optimize DB2 performance, and ensure compliance with security standards.

Collaborate with teams, document solutions, and share knowledge with junior members.

Required Skills & Qualifications :

Experience (3-5 years) in L3 application support within Core Banking.

Hands-on experience in Silverlake Customer (BWC) on AS400.

Strong RPG programming skills.

Knowledge of DB2 database management on AS400.

Experience with ALDON for automated software deployment.

Understanding of DevOps processes and best practices.

Ability to troubleshoot and resolve production issues efficiently.

Good documentation, communication, and problem-solving skills."

About VDart

We are Purpose Driven, High Growth and a Great Place to Work Certified Organization!

VDart is one of the fastest growing talent management and digital solution providers established in the year 2007. As part of our continued Global Growth Strategy, we are excited to bring digital capabilities to Malaysia. VDart Malaysia Sdh Bhd will serve as our Regional Headquarters for ASEAN region. We are committed in bringing world class technology, build strong digital talent pool in emerging technologies and transform how businesses leverage technology in Malaysia. We serve various customers including Fortune 100 companies across various domains globally. VDart partners with industry leaders in Cloud, Intelligent Automation, IoT, Customer experience, and Security solutions. With distinct digital practices, we help our partners to build for tomorrow by reimaging their business today. From helping our partners to bridge talent in product development and embedded software, we provide resources and solutions globally across a wide range of industries, from automotive and mobility to energy, healthcare, and life sciences, manufacturing, consumer industries, and beyond.

VDart : Digital Consulting & Staffing Solutions

VDart is a leading digital consulting and staffing company founded in 2007 and headquartered in Alpharetta, Georgia. VDart is one of the top staffing companies in USA & also provides technology solutions, supporting businesses in their digital transformation journey. Digital consulting services, Digital consulting agency

Core Services :

• Digital consulting and transformation solutions
• Comprehensive staffing services (contract, temporary, permanent placements)
• Talent management and workforce solutions
• Technology implementation services

Key Industries : VDart primarily serves industries such as automotive and mobility, banking and finance, healthcare and life sciences, and energy and utilities. VDart - Products, Competitors, Financials, Employees, Headquarters Locations

Notable Partnership : VDart Digital has been a consistently strong supplier for Toyota since 2017 Digital Transformation Consulting & Strategy Services | VDart Digital , demonstrating their capability in large-scale digital transformation projects.

With over 17 years of experience, VDart combines staffing expertise with technology solutions to help organizations modernize their operations and build skilled workforce capabilities across multiple sectors.