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Client Partner

Client Partner

16TWOPetaling Jaya, Selangor, Malaysia
13 hours ago
Job description

16TWO is looking for a Client Partner to support project management, client servicing, and content-driven digital campaigns. If you're someone who’s passionate about digital marketing, social media, and creating content, this is a great opportunity to work on exciting brand campaigns across multiple platforms.

This role is perfect for someone who thrives in a fast-paced, creative environment and wants to be at the heart of digital marketing. You won’t just be managing projects, you’ll be brainstorming fresh ideas, jumping on social media trends, and collaborating with some of the most creative minds in the industry. If you love storytelling, content creation, and seeing your ideas come to life, we want you on our team!

Key Responsibilities

  • Assist in client communication and coordination, ensuring projects run smoothly.
  • Help manage timelines, tasks, and deliverables for multiple projects.
  • Contribute to content ideas and execution, think of social media posts, reels, stories, and engaging brand content.
  • Work with internal teams (creative, strategy, media) to bring campaigns to life.
  • Stay updated on social media trends and platform updates (TikTok, Instagram, X / Twitter, Meta, Xiaohongshu, YouTube) .
  • Help with community management, respond to comments, engage with audiences, and keep brands relevant.
  • Track campaign performance and assist in reporting key insights.
  • Serve as the primary point of contact for clients, managing communications and nurturing strong relationships.
  • Coordinate project execution, ensuring deadlines are met and client expectations are exceeded.
  • Collaborate with internal teams (creative, strategy, technical) to develop and implement campaigns across digital, video, and web platforms.
  • Manage project timelines, resources, and budgets, providing updates to clients and teams.
  • Conduct market research and competitive analysis to improve campaign outcomes.
  • Contribute to proposals, progress reports, and post-campaign evaluations.
  • Handle multiple projects at once, ensuring consistency and strategic alignment.

What We're Looking For

  • Bachelor’s Degree in Business, Marketing, Advertising, Mass Communications, or a related field.
  • Minimum of 2 to 4 years’ experience in project management and client servicing, ideally in a creative or digital environment.
  • A good understanding of social media platforms and trends & if you’ve created content before, even better!
  • Strong written and spoken English and Bahasa Melayu.
  • Comfortable juggling multiple tasks in a fast-paced environment.
  • A proactive mindset with a passion for digital marketing, storytelling, and brand building.
  • Proven ability to manage projects, prioritise tasks, and meet deadlines.
  • Strong communication and presentation skills.
  • Experience in digital marketing, video production, website development, or social media management is a plus.
  • Proficient in project management tools and methodologies.
  • Willingness to work extended hours and travel if required.
  • Applicants must be willing to work in Kelana Jaya.
  • Able to join us immediately or as soon as possible .

    • Why Join Us?

  • Work on exciting projects with big brands.
  • Get hands-on experience in client servicing, content creation, and campaign strategy.
  • Be part of a dynamic, creative team in an agency environment.
  • Plenty of room to learn, grow, and level up your skills.

    • #J-18808-Ljbffr

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    Client • Petaling Jaya, Selangor, Malaysia