Client Verification Team - KYC Analyst (Specialist / Senior Specialist)

Client Verification Team - KYC Analyst (Specialist / Senior Specialist)

The incumbent will play a pivotal role in ensuring strict compliance with anti-money laundering and sanctions guidelines, all relevant / related regulations and internal guidelines.

Performance of Client Verification (KYC) Analyst specific responsibilities as defined within the global Client Lifecycle Management (CLM) procedure, Global Screening procedure and WLF Screening of clients procedure (and respective local addenda) under the guidance and supervision of CVT local Team Head – KL.

Account Administration

Performance of account opening and maintenance of account documentation for Corporates and Financial Institutions including reviewing and verifying customer documentation for account opening. Updating of customer data, signing mandates and ensuring completeness of customer files. Position is responsible for the ongoing review of the account opening procedures and documentation updates and recommendations for process enhancements where applicable.

Updating and maintenance of static data in the Bank’s core system and signature verification are additional tasks of this role.

Key Activities

• Understand and comply with CGSS Code of Conduct
• Understand the Global Client Lifecycle Management (CLM) procedure, Global Screening procedure and WLF Screening of clients procedure (and respective local addenda)
• Understand CTS structure, client coverage / segmentation and products / services offered to clients in international Commerzbank locations
• Perform assigned tasks as part of the on-boarding, regular and event-driven review, account opening, account closure and off-boarding of Corporate Clients and NBFIs
• Review and assess quality of initial (potential) client data provided by Client Owner(s) / Business Unit(s)
• Perform validation of completeness and accuracy of mandatory KYC documentation and information provided by Client Owner(s) / Business Unit(s)
• Verify information and documentation provided by the Client Owner(s) / Business Unit(s) including but not limited to client’s identity, Beneficial Ownership and Bearer share information
• Track and follow-up on documentation deficiencies and perform escalations of non-receipt of documentation in a timely manner
• Conduct screening on clients, beneficial owners, associated parties, legal representatives, authorized signers / traders and others as defined by the CLM procedures
• Perform disposition of screening results; Request further information and perform escalations as required
• Perform adverse news screenings and disposition of results; Request further information and perform escalations as required
• Perform assigned tasks as part of on-going (manual and / or system-based) screening process incl. alert clearance in respective system
• Ensure discrepancies that arise between the information obtained from the customer and information obtained during the verification process are resolved in cooperation with Compliance prior finalization of on-boarding / review
• Determine Customer Risk Rating (CRR) based on global CRR methodology owned by Compliance
• Perform manual overrides of calculated Customer Risk Rating as authorized by Compliance
• Ensure the appropriate level of Due Diligence is applied to the Client during onboarding and review
• Provide support in account opening and closure
• Ensure Client data elements and Due Diligence checks are properly captured / documented in appropriate CLM systems
• Process changes to client’s KYC data upon receipt and ensure proper documentation of performance
• Liaise with Client Owner(s) and Compliance to clarify questions and resolve issues as they arise
• Escalate issues to Local Head of CVT and guidance as required
• Review, investigate, communicate and elevate if required issues identified during the KYC process
• Support initiatives related to regulatory landscape changes, system enhancements or updates
• Provide support in remediation reviews
• Miscellaneous responsibilities as required

Account Admin

Formal Education

Specialist Knowledge (work experience, further qualification)

Commerz Global Service Solutions (CGSS), 100% owned subsidiary of Commerzbank AG, is a global service provider based in Kuala Lumpur and Penang, Malaysia. With its global expertise and network, CGSS delivers a wide range of global services and comprehensive solutions to meet the needs of its clients. Catering to multiple branches across Asia, Europe, and the Americas, CGSS contributes to increased profitability, standardizes quality, and leverages synergies for Commerzbank AG across regions into one central hub ensuring cost-efficient processing. Visit for more details.

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