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retail sales associate

retail sales associate

COOKING MASTER BAKERY SDN. BHDPetaling Jaya, Selangor, Malaysia
14 hours ago
Job description

JOB DESCRIPTION

  • Greeting and welcoming customers and guests with a warm, friendly, politely, and professional manner.
  • Providing recommendations to enhance the customer and guest experience.
  • Providing excellent customer and guest service and resolving any customer inquiries or concerns.
  • Promptly, efficiently orders accurately delivering food and drinks to customers and guest.
  • Handle guest feedback or complaints politely and escalate to Outlet Supervisor / Outlet Manager when necessary.
  • Ensure food and beverages are served according to outlet standards.
  • Handle billing and payment transactions (cash and POS system) accurately.
  • Assist in stock management (receiving, replenishing, inventory and reporting shortages).
  • Maintain cleanliness, well-organised and hygiene of service stations and equipment.
  • Comply with outlet's SOPs, including Halal practices where applicable.
  • Adhering to all health, safety and hygiene standards and regulations.
  • Uphold company standards in grooming, punctuality, and professionalism.
  • Supporting the kitchen team in food task preparation, service and general duties as required and needed.

REQUIREMENTS

  • Minimum SPM or its equivalent;
  • Minimum 1 year of experience in the hospitality industry / F&B restaurants / Service Crew in a fast-paced cafe or restaurant environment established restaurant franchise, casual fine dining, etc.
  • No prior experience required; training will be provided.
  • Fresh Graduate & Intern encourage to apply.
  • Basic math and computer skills (POS system knowledge preferred).
  • A keen interest in food, beverages and providing exceptional customer service.
  • A positive, friendly and professional attitude.
  • Ability to work in a kitchen environment an added advantage.
  • Fluently and well verse in English, Bahasa Malaysia confidently is a must.
  • Strong and good teamwork, communication and interpersonal skills.
  • Strong sense of cleanliness, hygiene, and safety.
  • Good organisational and multitasking abilities an added advantage.
  • Ability to work well in a team and under pressure.
  • Positive attitude, trustworthy, and reliable.
  • Willingness to work shifts, weekends, and public holidays.

    • WORK LOCATION

  • The Curve Damansara Petaling Jaya Selangor

    • Job Types : Full-time, Internship, Fresh graduate

    Pay : RM1, RM2,000.00 per month

    Benefits :

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

    • Language :

  • Mandarin (Preferred)
  • Bahasa (Preferred)

    • Work Location : In person

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    Sales Associate • Petaling Jaya, Selangor, Malaysia