Front Office Associate

Company Description

Hatten Hotel is set against Melaka’s most famous historical landmarks, surrounded by the bustling atmosphere of Melaka Raya. Located close to the city center and the UNESCO World Heritage site, the hotel offers easy access to both historical and modern attractions. With 704 deluxe suites ranging in size from 32 square meters to 98 square meters, Hatten Hotel provides guests with top-notch comfort, style, and convenience. Discover the true essence of Melaka with history and excitement just footsteps away.

Role Description

This is a full-time on-site role for a Front Office Associate at Hatten Hotel Melaka. The Front Office Associate will be responsible for handling receptionist duties, managing phone etiquette, processing check-ins, and delivering exceptional customer service. The associate will also assist with various administrative tasks and ensure smooth communication within the hotel premises.

Qualifications

• Receptionist Duties and Check-in skills
• Customer Service and Communication skills
• Strong organizational and time management abilities
• Ability to work in a team-oriented environment
• Proficiency in using office software and equipment
• Previous experience in a hotel or hospitality setting is a plus
• High school diploma or equivalent is required

#J-18808-Ljbffr