Business Analyst

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Bridge the gap between business needs and technical solutions. Collaborate with stakeholders to translate their requirements into functional specification. Develop and implement IT systems that aligns with business goals and enhance operational efficiency

Key Responsibilities

• Obtain, analyse, and document business requirements from stakeholders through interviews, workshops and desktop study
• Translate business requirements into clear and concise functional specification for IT / GET development teams
• Collaborate closely with developers, project managers and other stakeholders to ensure solution meet business needs and delivered on time
• Perform feasibility studies, impact analyses and risk assessments to support decision-making
• Identify and propose improvements to business processes and workflows to optimise operational efficiency and effectiveness
• Conduct User Acceptance Testing (UAT) and facilitate user training sessions as needed
• Provide ongoing support and troubleshooting for implemented systems and processes
• Self and Peer Development :
• Support learning development, coaching, and mentoring of peers.
• Keep up-to-date with industry trends and best practices through self-learning, trainings and conferences.
• Document and share key processes, knowledge, information, best practices, tools, techniques and lesson learnt to ensure continuous learning and improvement.

Qualifications

Skills & Abilities

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