Convatec is a global medical products and technologies company focused on solutions for chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide products and services in almost 100 countries, united by a promise to be forever caring.
As a ServiceNow Developer in Kuala Lumpur, you will be at the heart of Convatec's digital transformation initiatives, developing and customizing solutions that leverage the ServiceNow platform. This role requires a blend of front-end and back-end development, deep knowledge of ServiceNow ITSM, ServOps, and Asset Management, and the ability to craft solutions that meet complex business needs.
Responsibilities
- Design, develop, and implement tailored solutions within the ServiceNow platform, focusing on ITSM, ServOps, and Asset Management modules
- Collaborate with business analysts and stakeholders to understand requirements and translate them into effective, scalable, and maintainable solutions
- Customize and enhance ServiceNow applications and workflows to optimize processes and user experiences
- Develop both client-side and server-side scripts to enhance functionality and create seamless integrations
- Ensure solutions are developed with high standards of security, data protection, and compliance
- Manage the full software development lifecycle, including testing, deployment, and ongoing maintenance
- Develop and maintain technical documentation for ServiceNow applications and integrations
- Conduct code reviews and contribute to continuous improvement of development practices
- Provide mentorship and support to junior developers, fostering a culture of technical excellence and collaboration
- Stay abreast of the latest ServiceNow features, updates, and best practices to drive innovation and efficiency
Qualifications
Relevant tertiary educationServiceNow Certified System Administrator (CSA) or equivalentOther certifications in ITSM, ServOps, and Asset Management ServiceNow modules is highly regardedProven experience as a ServiceNow Developer, with a strong portfolio showcasing expertise in ITSM, ServOps, and Asset Management modulesDeep knowledge of ServiceNow development practices, including client and server-side scripting, application UI configuration, and custom application developmentProven experience working with workflows in one or more key areas of the ServiceNow platform (ITSM, ITOM, PPM, CSDM, HRSD)Solid experience of JavaScript, Glide Script and AngularJS / HTML / CSSSystem integration experience using web services and other web-based technologies such as XML, HTML, CSS, HTTP, REST / SOAPFamiliarity with Agile development methodologies and toolsStrong communication skills, capable of engaging effectively with technical and non-technical stakeholdersSeniority level
Mid-Senior levelEmployment type
Full-timeJob function
Engineering and Information TechnologyIndustries
Medical Equipment ManufacturingEqual opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and / or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and / or search firm without a valid written and signed search agreement will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
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