Failure Analysis Engineer

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Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Essential Duties and Responsibilities :

• Repair and Failure Analysis : Responsible for repairing abnormal boards from SMT, DIP, and FT processes.
• Failure Mode Analysis : Analyse root causes of failures and establish a failure mode database.
• Repair Process Planning and SOP Maintenance : Update SOP for repair processes.
• Repair Tools and Equipment Management : Manage repair equipment (e.g., multi-meter, hot air gun, small stencil, oscilloscope, mini wave soldering, BGA rework machine), including regular calibration and ensure repair quality.
• Repair Time and Efficiency : Track and improve average repair Time and success rate : Monitor repair cycle time, yield, and drive continuous improvement.
• Repair Process Optimization : Improve repair workflows to reduce cycle time and minimize waiting time. Daily / Weekly / Monthly / Yearly Report : Compile and analyse data on defect types, top failure trends, repair volumes, success rates, scrap rates, and other KPIs.
• Repair History and Tracking : Maintain detailed repair records, including serial numbers, replaced part numbers, and failure descriptions.
• Cross-Functional Collaboration and Customer Support : Coordinate and communicate with manufacturing, production engineering, production test engineering, and quality engineering team to provide timely support for urgent and high-volume repair issues.
• Support and train Contract Manufacturer (CM) in preparing 8D or Failure Analysis (FA) reports for customer feedback.

Qualifications :

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