Customer Service Executive (WFH)

Alpha Iota BPOPasir Panjang, Negeri Sembilan, Malaysia

14 days ago

Job description

Alpha Iota BPO Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Customer Service Executive (WFH) role at Alpha Iota BPO

Join or sign in to find your next job

Join our Alpha Iota Family, Where Everyone Wins!

Exciting Work-from-Home Opportunities
Learning & Development Programs to Upskill Yourself
Lucrative Salary Package
Health and Wellness Perks & Benefits
Motivating and Supportive Teams
and lots more!

What would you be doing :

Retain the existing customers by building a good rapport and providing customer satisfaction.

Delivering excellent customer service to customers via live chats.

Providing accurate information on products and services to customers.

Consistently meeting individual and team KPIs and goals.

Maintaining a high degree of integrity and confidentiality, keeping customers' information.

To be successful in this role, you will need to have :

At least 1 year of working experience in any customer service industry, preferably in Live Chat.

Able to converse and write well in English, Bahasa Malaysia, and Mandarin.

Fast typing skills.

Has critical thinking skills with a focus on issue resolution and customer satisfaction.

Able to work in a fast-paced environment, independent, customer-focused, result-oriented & disciplined.

Computer literate and proficient in using Windows OS, MS Office, and Google Applications.

9 working hours with 5 days of rotating shifts, including weekends and public holidays.

You must have your own laptop and good internet connection.

Working Hours :

Morning Shift : 8 AM - 5 PM

Evening Shift : 4 PM - 1 AM

Midnight Shift : 11 PM - 8 AM

Don't miss out on this exciting opportunity! Apply now at

#J-18808-Ljbffr

Create a job alert for this search

Customer Service Executive • Pasir Panjang, Negeri Sembilan, Malaysia

Related jobs

Promoted

Executive, Customer Service

MoneyHero GroupMalacca City, Malacca, Malaysia

This is a fully remote role based in Malaysia.We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship. MoneyHero Group (Nasdaq : MNY) is a market leading fi...Show moreLast updated: 30+ days ago

Operations Cum Customer Service Executive

FastLaneRecruitSeremban, Negeri Sembilan, Malaysia

Quick Apply

We are hiring on behalf of our client a.With a strong global presence, the company supplies premium tires for passenger cars, SUVs, trucks, and motorsports across the world.Operations Cum Customer ...Show moreLast updated: 8 days ago

Promoted

Customer Service -Fully WFH- RM3,000

Tribe DigitalPasir Panjang, Negeri Sembilan, Malaysia

Are you skilled at handling customer inquiries, multitasking, and achieving performance targets? Do you have strong active listening skills and an engaging personality? Can you build rapport online...Show moreLast updated: 5 days ago

Promoted

QA Executive

AlphaiotabpoSepang, Selangor, Malaysia

Join Our Alpha Iota Family, Where Everyone Wins!.Exciting Work-from-Home Opportunities.Learning & Development Programs to Upskill Yourself. Health and Wellness Perks & Benefits.Motivating and Suppor...Show moreLast updated: 3 days ago

Promoted

Customer Service Representative (WFH, ENG & Hindi)

Hiredly XSepang, Selangor, Malaysia

Customer Support & Issue Resolution.Provide timely, accurate, and professional responses to customer inquiries with empathy. Handle a high volume of interactions efficiently while clarifying complai...Show moreLast updated: 16 days ago

Promoted

Customer Engagement Executive

Alpha Iota BPOSepang, Sepang, Malaysia

Alpha Iota BPO Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Exciting Work-from-Home Opportunities.Learning & Development Programs to Upskill Yourself. Health and Wellness Perks & Benefi...Show moreLast updated: 16 days ago

Promoted

Customer Experience Executive (Customer Service) - remote / WFH

KsistersSepang, Selangor, Malaysia

Ksisters is a K-Beauty, lifestyle, fashion company based in Singapore, seeking an independent, proactive, and fast learner. This role requires staying closely connected with the Singapore team to ha...Show moreLast updated: 27 days ago

Promoted

Customer Relations Executive / Telemarketer

Ban Lee Heng MotorSeremban, Negeri Sembilan, Malaysia

Customer Relations Executive / Telemarketer.Set appointment booking (inbound / outbound call and hunting data).Perform Post Service Follow Up Call. Call No-Show Appointment Customer.Attend to all cust...Show moreLast updated: 7 days ago

Promoted

Customer Service

Talent RecruitMelaka, Malacca, Malaysia

Monday to Friday (830am - 530pm).Open to fresh graduates (Training provided).Respond to customer inquiries via phone, email, chat, and social media. Assist customers with product inquiries order tra...Show moreLast updated: 30+ days ago

Promoted

Customer Engagement Executive

Alpha Iota BPO Sdn BhdSeremban, Negeri Sembilan, Malaysia

Promoted

Customer Exeprience Executive (Customer Service) - Remote / WFH

KsistersMalacca City, Malacca, Malaysia

Promoted

(WFH) Customer Service Executive

Alpha Iota BPO Sdn BhdPasir Panjang, Negeri Sembilan, Malaysia

Promoted

Customer Onboarding Executive

Linexcom Sdn BhdMalacca City, Malacca, Malaysia

Softinn is a hotel technology company.Our mission is to make hotelier’s work easier.We intend to achieve that through next-generation hotel management software, digital solutions and hotel kiosk.He...Show moreLast updated: 30+ days ago

Promoted

(Work From Home) Mandarin Customer Service Executive (Live Chat - Typing Only)

BlacksireSeremban, Negeri Sembilan, Malaysia

This job is a full-time remote position where you'll chat with Mandarin-speaking customers to help them with their inquiries. You might like this job because it offers great benefits and opportuniti...Show moreLast updated: 30+ days ago

Promoted

Telemarketing Executive (Fully Remote / WFH)

3X AdvisorMalacca City, Malacca, Malaysia

Telemarketing Executive (Fully Remote / WFH).Join our professional bank loan consultancy firm, which is committed to assist clients with their bank loan applications. Our dedicated team helps indivi...Show moreLast updated: 7 days ago

Promoted

Customer Service Executive (WFH)

Alpha Iota BPOSepang, Selangor, Malaysia

Alpha Iota BPO Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Customer Service Executive (WFH).Join or sign in to find your next job. Join our Alpha Iota Family, Where Everyone Wins!.Exci...Show moreLast updated: 14 days ago

Promoted

Executive, Customer Service

MoneyHero Group (Nasdaq : MNY)Sepang, Selangor, Malaysia

Get AI-powered advice on this job and more exclusive features.This is a fully remote role to be based in Malaysia.We will prioritize candidates who are based in Malaysia and do not require a work v...Show moreLast updated: 27 days ago

Promoted

Operations Cum Customer Service Executive (Mandarin Speaker)

FastLane GroupSeremban, Negeri Sembilan, Malaysia