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Negotiator, CCO - Secured Collection and Recovery (SG) MY (1-Year Contract) - [KL Based]CIMB • Kuala Lumpur, Kuala Lumpur, Malaysia
Negotiator, CCO - Secured Collection and Recovery (SG) MY (1-Year Contract) - [KL Based]
CIMB • Kuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job descriptionGood knowledge in collections management and legal workflow Good knowledge in Unsecured Retail products and collections systems Proficiency in multiple languages, including Mandarin, is an extra advantage Previous experience in collection / recovery within the banking sector is preferred Local or Singapore working experience is highly recommended
Negotiator, CCO – Secured Collection and Recovery (SG) MY (1-Year Contract) – KL Based
Manage delinquent accounts with the objective to regularise accounts and recover outstanding loans.
Job Description
- Contact customers to secure payment of arrears towards regularising their accounts
- Provide customers with clear and accurate payment instruction / account information
- Negotiate with financially distressed customers to establish optimal loan workout arrangements so as to minimise credit losses
- Recommend and execute appropriate legal actions to recover accounts outstanding when necessary
- Maintain and update all dunning records factually and timely into the collections system
- Follow up customer queries and elevate to Team Manager if required.
Job Requirements
Note : this position will be based in Kuala Lumpur, Malaysia.
Seniority Level
Executive
Employment Type
Contract
Job Function
Finance
Industries
Banking
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Collection Recovery • Kuala Lumpur, Kuala Lumpur, Malaysia
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