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Commercial Training Manager
EP Plus GroupKuala Lumpur, Kuala Lumpur, Malaysia10 hours ago
Job descriptionSales & marketing teams feel more confident, capable, and engaged after your training. A culture of continuous learning and growth is embedded across commercial teams. Teams demonstrate stronger consumer marketing capabilities — translating strategies into effective customer engagement and execution excellence. New product launches are supported with smooth onboarding and impactful training, driving faster adoption. You are recognized as a trusted coach and mentor who helps people unlock their potential. Key talents are identified, groomed, and retained, strengthening our future leadership pipeline. Capability gaps are proactively addressed, with measurable improvements in sales performance and brand impact. Balancing training across Pharmaceuticals, Medical Aesthetics, Fertility Sciences, and Medical Nutrition, each with different customer expectations, regulations, and selling approaches. Sales & Marketing fundamentals, ideally in pharmaceuticals, healthcare, nutrition or FMCG. Basic understanding of consumer marketing principles (customer insights, brand positioning, consumer behavior). Awareness of the healthcare environment, including ethical promotion and compliance, is preferred . Strong coaching, facilitation, and presentation skills. Ability to identify gaps, inspire growth, and nurture talent. Excellent communication and interpersonal skills to engage diverse teams. Adaptability and creativity in problem-solving through collaboration. Comfort with digital tools and e-learning platforms. 2–5 years of relevant experience in sales, marketing, or training (healthcare or consumer industry preferred). Exposure to customer-facing roles such as sales rep, product specialist, or marketing executive. Experience in leading cross functional projects. Hands-on involvement in consumer engagement or brand-building activities is an advantage. Mid-Senior level Full-time Training Pharmaceutical Manufacturing
Overview
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Our business brings together international agency partnerships and home-grown brands, spanning Pharmaceuticals, Medical Aesthetics, Fertility Sciences, and Medical Nutrition.
The Commercial (Sales & Marketing) Trainer will play a pivotal role in developing, grooming, and retaining key commercial talents across the organization. This role is more than delivering product knowledge — it is about inspiring growth, strengthening sales capabilities, and elevating both ethical and consumer marketing skills. By fostering commercial excellence, this role ensures our teams are future-ready and equipped to drive sustainable, long-term growth.
Key Accountabilities
- Step beyond training : be the force that inspires growth, sharpens our teams, and drives ethical & consumer marketing to new heights.
- Design and deliver engaging training programmes for sales & marketing teams across Pharmaceuticals, Medical Aesthetics, Fertility Sciences, and Medical Nutrition.
- Support product launches and commercial initiatives with tailored training.
- Collaborate with internal teams and principal partners to align on best practices.
- Identify capability gaps and implement development programs to build stronger consumer marketing and customer engagement skills.
- Partner with Leader-Managers to support grooming future leaders to be ready now or ready in the future.
Success in this Role Looks Like…
(KEY CHALLENGES)
Knowledge, Skills & Experience
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Manager Commercial • Kuala Lumpur, Kuala Lumpur, Malaysia
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