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Become a Luxury Watch Brand Evaluator in Johor Baru, Malaysia

CXGKebun Baharu, Johor, Malaysia

8 hours ago

Job description

Turn your passion for fine timepieces into a rewarding freelance opportunity! Explore the world of luxury watchmaking and make a lasting impact on some of the world's most prestigious horology brands. Join CXG, the global leader in customer experience, and work alongside iconic names like IWC, Piaget, Boucheron, Tiffany & Co., and more.

About the Role :

As a Watch Brand Evaluator , you will immerse yourself in the luxury watch retail environment to discreetly assess customer experiences and provide valuable feedback that helps brands elevate their service. Whether you're visiting a boutique, exploring a product inquiry, or engaging with after-sales service, your insights help shape the future of luxury watch retail.

Flexible Schedule - Each in-store visit takes around 20 minutes, giving you freedom to plan around your availability
Frequent Assignments - Perform multiple missions each month with globally renowned luxury watch and jewelry brands

Our Luxury Partners :

Jewelry & Watches : Tiffany & Co., Piaget, IWC, Boucheron

Fashion & Couture : Louis Vuitton, Saint Laurent, Balenciaga, Versace

Beauty & Skincare : Guerlain, Givenchy

Automotive : Bentley

What You'll Be Doing :

Select your missions - Choose assignments that align with your interests and availability

Visit luxury watch boutiques - Discreetly engage with staff, observe their knowledge, attentiveness, and product presentation

Evaluate the full experience - From store ambiance to post-sale service, assess the full client journey

Report your insights - Submit structured feedback through our CXG Live platform

Why Join CXG?

With a network of over 80,000 evaluators in 70 countries, CXG has helped leading luxury brands optimize their customer experience for nearly 20 years. Our mobile-friendly platform, CXG Live , allows you to manage missions, access resources, and submit evaluations anytime, anywhere.

Requirements

Must be 30 years of age or older

Current customer of premium and luxury brands

Not currently under contract with any retail brands, to ensure impartiality

Punctual, organized, detail-oriented, and reliable

Observant and passionate about customer experience

No prior experience is required; we value honest feedback from genuine customers

Benefits

This is a freelance, project-based position

Flexible working hours

Compensation for Non-Purchase Evaluations : Earn a fee based on mission complexity

Compensation for Purchase-Based Evaluations : Reimbursement for approved items as stated in the mission brief

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Become Evaluator In • Kebun Baharu, Johor, Malaysia