Center Manager

Job Responsibilities

• Oversees daily center operations and coordinates center activities through assigned staff; prioritizes and delegates work activities.
• Ensuring the maximization of center revenue and profit and maintaining a consistently high standard of customer service in the center.
• To ensure we set the correct selling strategy and highlighting any potential obstacles to occupancy immediately to the Director.
• Ensure a consistently high standard of presentation is maintained for all the department and its personnel.
• Actively promote a positive open, honest, and effective working environment where all staff is valued, accountable and contributing to the team’s success.
• Evaluates center activities for effectiveness to develop improved methods; devises evaluation methodology and implements; analyzes results and recommends and / or takes appropriate action.
• Serves as center representative by responding to and resolving emergency situations
• Visit and greeting all postnatal mother stay in center daily.
• Develop and maintain a high level of communication with all departmental managers, full force supporting and advise further actions where necessary.
• Handle and resolve complaint or concerns arising from postnatal mother.
• Ensure the wellbeing of all departmental personnel and all team operations.

Requirements