Senior Executive, RecoveryAEON Bank • Kuala Lumpur, Kuala Lumpur, Malaysia
Senior Executive, Recovery
AEON Bank • Kuala Lumpur, Kuala Lumpur, Malaysia
1 day ago
Job descriptionDegree holder or professional qualifications in relevant disciplines. Minimum 2-3 years experience in bad debt recovery, collection in general, compliance and operations. Relevant working experience in debt recovery, handling AKPK accounts, handling collection agencies, legal process or operations of banking is preferred. Strong understanding / knowledge on BNM collection related guidelines, policies and requirements. Associate Full-time Other Banking and Financial Services
Senior Executive, Recovery
AEON Bank Federal Territory of Kuala Lumpur, Malaysia
Job Responsibilities
- Monitor customer accounts / calling activities set by management on a daily / weekly / monthly / quarterly / yearly basis.
- Ensure collection operations achieve each target given - daily / weekly / monthly / quarterly / yearly and deliver good results.
- Guide operation staff and provide sufficient training related to regulatory requirements for collection operation.
- Handle customer inquiry, provide response to customer or request in an effective and timely manner.
- Assist in handling AKPK accounts and other administrative tasks.
- Monitor operation flow in all aspects for operation development and improvement.
Job Requirements
Seniority Level
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Senior Executive • Kuala Lumpur, Kuala Lumpur, Malaysia
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