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KYC Specialist / Senior Specialist
KYC Specialist / Senior SpecialistCapco • Kuala Lumpur, Kuala Lumpur, Malaysia
KYC Specialist / Senior Specialist

KYC Specialist / Senior Specialist

Capco • Kuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

Capco Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Capco Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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  • Review and ensure that all information and documents collected are good to satisfy regulatory requirements
  • Perform background checks and conduct interviews with customers
  • Assess the customer’s business and perform qualitative AML risk profiling
  • Request for Information (“RFI”)
  • Reach out to customers to obtain KYC information and documents, address any queries or clarifications raised by customers while maintaining a customer-oriented service attitude
  • Periodic Review
  • Full review of a customer’s profile, reaching out to customers to request for information where necessary
  • Perform adhoc screening, whenever required, assist AML team in discounting and mitigating screening hits, reaching out to customers to request for information where necessary
  • Assist AML team in reviewing transaction monitoring alerts, reaching out to customers to obtain relevant information to address transaction monitoring alerts
  • Evaluate the completeness of customer’s response and clarify where required
  • Others
  • Participate in system and process enhancement projects, User Acceptance Testing
  • Active stakeholder management in day-to-day work, and resolution of issues with Compliance, Operations, AML teams etc
  • Provide support for urgent requests, assist the team in completing ad-hoc projects
  • Preparation of data to track Book of Work completion and MI reporting
  • Provide support in training sessions including supporting to train new resources (onshore and offshore locations) by way of sharing practical experience on the execution of their roles

Responsibilities

  • Documentation Review
  • Review and ensure that all information and documents collected are good to satisfy regulatory requirements
  • Enhanced Due Diligence / Event Driven Reviews
  • Perform background checks and conduct interviews with customers
  • Assess the customer’s business and perform qualitative AML risk profiling
  • Request for Information (“RFI”)
  • Reach out to customers to obtain KYC information and documents, address any queries or clarifications raised by customers while maintaining a customer-oriented service attitude
  • Periodic Review
  • Full review of a customer’s profile, reaching out to customers to request for information where necessary
  • Perform adhoc screening, whenever required, assist AML team in discounting and mitigating screening hits, reaching out to customers to request for information where necessary
  • Assist AML team in reviewing transaction monitoring alerts, reaching out to customers to obtain relevant information to address transaction monitoring alerts
  • Evaluate the completeness of customer’s response and clarify where required
  • Others
  • Participate in system and process enhancement projects, User Acceptance Testing
  • Active stakeholder management in day-to-day work, and resolution of issues with Compliance, Operations, AML teams etc
  • Provide support for urgent requests, assist the team in completing ad-hoc projects
  • Preparation of data to track Book of Work completion and MI reporting
  • Provide support in training sessions including supporting to train new resources (onshore and offshore locations) by way of sharing practical experience on the execution of their roles
  • Skills And Experience

  • 3 to 5 years of KYC Ops experience working with SME / Corporate Banking clients
  • Client facing experience is preferred, AML certification is an added advantage
  • Proficiency in the Singapore AML / CFT regulations and guidelines
  • Good communication skills, proficiency in English and Chinese (verbal and written means)
  • Ability to organise and prioritize workload, deliver all commitments on time under minimal supervision
  • An accountable team player with collaborative spirit, ability to build rapport with internal stakeholders and customers
  • Entrepreneurial mindset – overcome challenges with creative thinking and innovative solutions
  • Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Finance and Sales

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