Senior Finance Specialist

Add expected salary to your profile for insights

Founded in Hong Kong in early 2017, Respond.io is a pioneering Business Messaging platform that seamlessly unifies customer communication across instant messaging, web chat, and email. Our excellence has been recognized by G2 and honored with the SME100 Award, underscoring our rapid growth and innovative solutions. Operating in 127 countries and dominating key markets in LATAM, EMEA, and APAC, we serve an impressive roster of industry‑leading clients.

Our workforce is a testament to our global reach, with remote workforce and employees from all around the world, contributing to our diverse and inclusive culture. At Respond.io, we are not just a platform—we are a movement, pushing the boundaries of customer communication for tech‑savvy organizations worldwide. Join us, and be part of a team that is shaping the future of business messaging!

Role Description

Respond.io is expanding rapidly, aiming for a $1 billion valuation following our successful Series A funding. We’re hiring a Senior Finance Specialist to own critical finance functions across reporting, forecasting, controls, and process optimization .

This is a senior individual contributor role—equivalent in scope and compensation to a Finance Manager. You’ll be the finance team’s go‑to problem solver : generalist in scope, strategic in thinking, and trusted by leadership for both detail and direction.

If you’ve done time in FP&A, audit, reporting, or SaaS finance, and want to step into a high‑ownership role with broad responsibility and impact, this is your chance.

Responsibilities

• Lead high‑impact financial initiatives , collaborating with cross‑functional teams to drive alignment, execution, and measurable business outcomes.
• Analyze complex financial data and business issues , offering clear, actionable insights to support strategic and operational decisions.
• Own and continuously improve core finance processes (e.g., month‑end close, budgeting, forecasting, controls), ensuring consistency, scalability, and compliance.
• Act as a strategic problem solver for diverse finance challenges across the organization—from financial modeling to cost optimization and risk mitigation.
• Produce accurate and timely financial reports , dashboards, and narratives that inform leadership decisions and performance reviews.
• Champion process automation and data integrity , identifying opportunities to reduce manual errors and improve reporting efficiency.
• Support internal and external compliance requirements, helping ensure audit readiness, policy adherence, and regulatory alignment.
• Mentor junior team members (where applicable), providing guidance on analysis, tools, and professional development in a collaborative, high‑performance culture.

Qualifications

Benefits

#J-18808-Ljbffr