Bilingual CS Exec — 24 / 7 Escalations (Malaysia Onsite)

An international recruitment agency is looking for a Customer Service Executive in Kuala Lumpur. The role involves managing escalated customer cases and providing expert support in both Japanese / Mandarin / Cantonese and English. Ideal candidates will have prior customer support experience and be resilient in high-pressure environments. This 12-month contract offers a rotational shift schedule and operates onsite. Competitive applicants, especially those with process improvement experience, are encouraged to apply.

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