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Product Manager, Aftermarket and Recurring Revenue

Product Manager, Aftermarket and Recurring Revenue

Ingersoll Rand Compressor Systems & ServicesShah Alam, Selangor, Malaysia
2 days ago
Job description

Product Manager, Aftermarket and Recurring Revenue

Join to apply for the Product Manager, Aftermarket and Recurring Revenue role at Ingersoll Rand Compressor Systems & Services

Responsibilities

  • Customer and Market Data-based Aftermarket Strategy & Planning : conduct install base and customer data analytics to identify growth opportunities (e.g., customer connectivity, service contract penetrations, customer segmentations, customer value identifications, key data insights across the customer journey).
  • Market and customer value analysis : perform regular and project-based market, customer and aftermarket competitive landscape analyses; generate market and customer insights and identify unmet needs and opportunities.
  • Develop and implement comprehensive aftermarket strategies aligned with business goals, including new product development and portfolio management (tangible and intangible).
  • Recurring Revenue Acceleration : develop localized programs to drive sustainable recurring revenue (e.g., service contracts, subscriptions, long-term rentals) to increase customer stickiness and loyalty.
  • Drive Overhauling / Remanufacturing Business Growth : identify opportunities and craft growth strategies tailored to local service capabilities.
  • Parts, Kits and Other Service Offering Development / Launch / Commercialization : lead development of new aftermarket offerings (Parts, Lubricants, Kits, specially designed Parts) including product launch and commercialization.
  • Daily Product Support : collaborate with sales to provide aftermarket product knowledge and technical support to drive aftermarket sales.
  • Training and Sales Tools : develop product presentations, training materials, and sales tools to enhance sales team effectiveness in aftermarket products and services.
  • Pricing Strategy : conduct regular pricing analysis; develop and implement aftermarket pricing strategies to optimize profitability while staying competitive.
  • Daily Pricing Support : assist sales with pricing inquiries, negotiations, and special pricing requests, ensuring alignment with pricing policies.
  • Price Data Management : use ERP / CRM systems to manage aftermarket product data, part numbers, and price lists.
  • Deliver Overall Business Goal : collaborate with the country’s commercial team to achieve growth, margin, and customer connectivity targets.

Qualifications

  • 3-5+ years of experience in Aftermarket & Service, Product Management, Technical Support, Engineering, Industrial Digitalization, or Data Analytics.
  • Demonstrated experience in driving business growth in the aftermarket space.
  • Proven track record in leading roles within industrial companies.
  • Mastery of English (mandatory); additional regional language is a plus.
  • Travel : 20-30%.
  • Analytical & Data Skills : ability to analyze and interpret data to drive decisions; strong Excel and PowerPoint skills; experience with data tools (e.g., Tableau, Qlik, Alteryx).
  • Excellent communication and coordination skills; strong relationship-building and influencing abilities.
  • Problem-solving capability, cross-functional project experience, business acumen, and growth mindset.
  • Adaptive, resilient, and able to manage stress effectively.

    • Key Stakeholders

  • Commercial leaders and country / market sales & service teams
  • Product Management Manager in South Asia and the AP Aftermarket Product Management team
  • AP Regional Engineering
  • Operations and Procurement in main regional factories and other source regions
  • Regional Marketing Team and Demand Generation Team

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Product Management and Marketing

    • Industries

  • Machinery Manufacturing

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    Product Manager • Shah Alam, Selangor, Malaysia