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Head of Business Communication

Maxis Broadband Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia

8 hours ago

Job description

Overview

Head of Business Communication to lead a team to design, create and manage A2P messaging, voice and Telco API for Maxis Enterprise to grow revenue, subscribers and maintaining product competitiveness across various segments in Enterprise.

What are you accountable for?

To create new plans, promotions and bundles to enhance market competitiveness and help achieve annual mobile revenue and market-share target by segment
To maintain and rationalize existing plans and bundles to ensure effective and streamlined customer usage experience and efficient resources usage
To create and manage effective processes and SOP for all product consumption and enhance customer experience
To measure and evaluate product pricing and yield ensuring mobile profitability
To enable availability of devices and device ownership programs for enhancing customer acquisition, retention and growth
To price, package and take to market relevant fixed and solutions as convergence offer to the market
To solicit and maintain relevant market insights and product performance insights enabling better and more relevant design of mobile products
Drive alignment with other divisions from sales, operations, segment heads, product developments, finance, pricing, ISD, business intelligent and marketing for product development and GTM strategy for your products
To lead business development and establish partnership ecosystem for Telco API offering

What do you need to have for this role?

Tertiary education in Marketing, Telecommunication or relevant field

Minimum 10 years of experience in Telco industry in product marketing, product development role

Experience in working in cross-functional virtual teams towards delivering timely & effective outcomes

Excellent knowledge and experience of Product Management, GTM and / or Offer Development & Management

Excellent communication skills and experience in influencing internal & external stakeholders

Good balance of : Product & offer design creativity; with Corporate flexibility & commercial practicality

Experience with the financial & commercial aspects of Product Management (including P&L impacts & commentary; Pricing; Competitor analysis and Business Casing)

What’s next?

Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.

Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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Head Of • Kuala Lumpur, Kuala Lumpur, Malaysia