Customer Service (Technical Support) - Full TimeCartrack • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Customer Service (Technical Support) - Full Time
Cartrack • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
30+ days ago
Job descriptionHave relevant working experience in customer services Able to work on shift ( morning and night shift ) Fluent in Bahasa Malaysia and English, both written and verbal. Good phone etiquette and able to multitask. Vibrant Character with a positive attitude Fresh grads are welcome to apply Near LRT station (Abdullah Hukum) Unlimited Medical Outpatient Benefit Insurances Coverage Start with 15 days AL New-born Baby Gift up to RM200 Flexible Benefit Performance Bonus (Yearly) Dental Coverage KPI Incentive RM400
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Service (Technical Support) to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Job Responsibilities :
- Deliver excellent customer service by efficiently listening and addressing the customers' needs
- Be a central point of contact for our loyal customers and coordinate exceptional customer service with relevant Cartrack departments.
- Ensure proper documentation and safeguarding of customer database
- Develop strategies and provide seamless customer support
Job Requirements :
Employee Benefit
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Technical Support • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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