Sales Support

Heinzel Sales Asia Pacific Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia

9 hours ago

Job description

We are proud to be part of one of the world’s largest pulp and paper trading houses, boasting a rich history spanning over 70 years.

Our global footprint extends across 29 countries, with a strong presence through our own offices and strategic partnerships, enabling us to deliver exceptional service to customers worldwide.

With our own production facilities in Europe and long-standing relationships with leading global suppliers, we ensure optimal resource management and reliable supply solutions for our clients.

From our regional headquarters in Malaysia, we serve markets across Asia and beyond.

Responsibilities

Be responsible for and support the entire sales process from quotation to order, shipment, delivery, and collection.
Liaise with freight forwarders to provide logistics solutions to customers and negotiate freight rates.
Prepare and check sales and shipping documents.
Maintain close communication with customers, sales offices, and suppliers worldwide.
Handle claims or complaints with customers and suppliers in cooperation with our sales teams.

Qualifications

At least 1 to 2 years background in trading; additional background in the logistics industry is a plus; previous work history in the pulp & paper industry is a definite bonus.

Have thorough knowledge of sales and shipping documents (L / Cs knowledge is an added bonus).

Have ample experience in handling imports and exports; experience in handling shipments from Asia and Europe is an advantage.

Be computer literate (Windows, Office).

Have working knowledge of at least one ERP system (e.g. SAP).

Fresh graduates are encouraged to apply.

Preferably have a university degree in a relevant field (logistics, international trade, commerce, business administration).

Be fluent in English and Mandarin to effectively communicate with Mandarin‑speaking clients; knowledge of Bahasa Malaysia is an asset.

Please submit your application together with full CV, graduation certificates, present and expected salary, and date of availability. Only complete applications in English will be considered.

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Sales Support • Kuala Lumpur, Kuala Lumpur, Malaysia