SALES ADMIN EXECUTIVE

Responsibilities

Liaise with customers on order status, from receiving purchase orders to arranging deliveries.

Respond promptly to customer inquiries about product availability and delivery lead times.

Handle after-sales issues, including coordination for product exchanges or repairs for defective items.

Prepare sales orders, delivery orders, invoices, and other related documents accurately and promptly.

Coordinate with suppliers, logistics, and internal departments (e.g., Finance, Warehouse, and Technical) to ensure smooth order fulfilment and timely delivery.

Perform goods receiving in the system and prepare purchase invoices upon receipt of supplier deliveries.

Prepare and maintain loan and rental agreements, ensuring proper documentation and filing.

Track customer contract renewals for WAVE PTX products and maintain updated records.

Monitor SIM card activations and update records accordingly.

Maintain and update customer databases, sales records, and reports, and assist with data entry tasks.

Monitor stock levels and coordinate with suppliers for timely replenishment to avoid shortages or overstock.

Maintain accurate inventory records and ensure proper filing and documentation.

Prepare and submit weekly reports to management.

Perform other administrative duties as assigned by management or direct superior.

Qualifications & Requirements

At least 3-5 years of working experience in a Sales Admin / Sales Support / Sales Coordinator role.

Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Strong attention to detail, excellent organizational skills, and ability to manage multiple tasks effectively.

Good communication and interpersonal skills, with a customer-focused attitude.

Able to work independently with minimal supervision.

Knowledge of the Auto Count system is a plus.

Experience in the telecommunication, security systems, or electronic equipment industry will be an added advantage.

Perks and Benefits

Competitive salary and benefits package

Incentives and bonus opportunity

Career growth and professional development

Supportive and collaborative work environment

Opportunity to make meaningful impact

About the Company

Triple Access Sdn Bhd is a preferred destination for cutting‑edge communication solutions, dedicated to transcending the boundaries of connectivity. As an Authorized Motorola Distributor in Malaysia, we boast a team of seasoned professionals with decades of experience specializing in supplying Motorola two‑way radio communication and wireless data communication equipment. At Triple Access, we understand the critical importance of efficient communication, particularly in high‑stakes situations. That’s why we provide first responders with the situational awareness they need through our seamless communication networks, applications, and services.

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