SALES SUPPORT

Responsibilities

• Handles sales order processing for local and export customers upon receipt of order confirmation (E.g. Email, PO, etc.), by :
• Acknowledge receipt new Purchase Order (PO), advised delivery date, check MOQ and price.
• Issue Production Requisition Form (PRF) / product worksheet and liaise with Planner for delivery dates to action on order confirmation and follow up to ensure committed delivery date is fulfilled.
• Issue Production Requisition Form (PRF) / Tooling Worksheet (TWS) to Technical Department and distribution TWS to related parties.
• Attending to customer inquiries and all bookings arrangement.
• Email Invoice and packing list (customer incoterm is CIF) to Insurance Agent to purchase Marine Insurance.
• Prepare and issuance Invoice, Delivery Order, Packing List, Debit Note (transport cost, etc.), Credit Note, shipping documents, carton box labels, pallet marking, etc.
• Liaise with freight forwarding and customer on shipping schedules and coordinate all shipping related activities to fulfil customer’s requirement.
• Ask for monthly Invoice from freight forwarding and to check and match freight forwarding Invoice to tally with quotation.
• Release cargo to freight forwarding – take photo of cargo before and after loaded into truck.
• Submit e-Invoice to LHDN.
• Handle SST matters.
• Assist in filling of relevant documents.
• Perform other tasks as assigned by superior from time to time.

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