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Receptionist

Receptionist

Melang Inn Sdn Bhd (Hotel)Kuala Pilah, Negeri Sembilan, Malaysia
19 days ago
Job description

Requirements

  • At least SPM education or equivalent .
  • Fresh graduates are welcome to apply.
  • Prior experience in customer service or front desk operations.
  • Proficiency in using hotel management software (e.g., EZEE, OPERA, Cloudbeds, or similar).
  • Basic computer skills (MS Office, email, internet).
  • Problem-solving skills and a customer-focused attitude.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm under pressure with professional appearance.
  • Flexible availability (nights, weekends, and holidays may be required).

Responsibilities

  • Greet guests warmly and professionally upon arrival.
  • Manage the check-in and check-out process.
  • Answer phone calls and respond to emails.
  • Handle guest inquiries and complaints efficiently.
  • Process payments and maintain accurate records.
  • Coordinate with housekeeping and other departments.
  • Manage reservations and room assignments using booking software.
  • Provide local information and concierge services.

    • Benefits

  • Panel Clinic
  • Annual Salary Increment
  • Accomodation & Uniform provided
  • Annual Leave
  • Medical & Hospitalization Leave
  • EPF / SOCSO / PCB
  • Annual Bonus
  • Allowances
  • Overtime Pay
  • Company Trip
  • Staff Discount
  • Accommodation provided
  • Training provided

    • Skills

    Excellent Communication Organizational Skills Customer Service

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    Receptionist • Kuala Pilah, Negeri Sembilan, Malaysia