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Restaurant Manager (Chinese Speaking)

Restaurant Manager (Chinese Speaking)

The House Of Taste Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
1 day ago
Job description

As a Restaurant Manager, your primary responsibility is to take ownership of the restaurant and to manage the restaurant effectively.

Responsibility and Accountability

Regulatory Compliance and Quality Assurance

  • Ensure strict adherence to regulatory requirements governing the restaurant's operations.
  • Implement and enforce quality standards, Standard Operating Procedures (SOPs), Key Performance Indicators (KPIs), and Service Level Agreements (SLAs).

Procurement Compliance and Accountability

  • Ensure all purchases for the restaurants are carried out in accordance with the SOP, including but not limited to purchase request approval, price comparison, submission to Finance, etc.

    • Manpower Management

  • Effectively manage manpower resources to optimize productivity.
  • Accountable for the HR admin scope for the restaurant.

    • Front-of-House Operations

  • Take responsibility for day-to-day front-of-house operations to achieve and maintain excellent service standards.
  • Lead by example in promoting a positive customer experience and addressing customer needs.

    • VIP Service

  • Provide professional table service and ensure high standards for VIP dining.
  • Coordinate with kitchen and operations team for VIP and client events.

    • Equipment and Facility Maintenance

  • Ensure that all equipment is properly maintained, and maintenance records are accurately documented as per SOP.
  • Implement preventive maintenance measures to ensure the longevity and functionality of equipment.

    • Reporting and Documentation

  • Fulfill responsibilities for compliance by ensuring accurate and timely submission of all required reports to clients and management.
  • Maintain comprehensive records to facilitate audits and assessments.

    • Requirements

  • Diploma in Hospitality, Business Admin, or related field.
  • At least 5 years of working experience in a 4-star hotel, 4 star-hotel restaurants, or fine dining restaurants.
  • Proficiency in written and spoken English and Chinese is compulsory.
  • Proficient in Microsoft Office, Canva and digital platforms (WeChat, OneBox, SharePoint).
  • Must be fast and efficient in completing tasks.
  • Strong communication and interpersonal skills are important.

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    Restaurant Manager • Kuala Lumpur, Kuala Lumpur, Malaysia