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Customer Service Executive (Mandarin Speaker) Puchong | Fresh Grad is Welcome
Computacenter Services (Malaysia) Sdn BhdPuchong, Selangor, Malaysia9 days ago
Job descriptionUsing the help desk management tool, log and assign requests Monitor the management systems to identify problems and taking appropriate action to maintain and control the resolution of these problems. Customer service and support Provide courteous and professional technical support to customers. Troubleshoot hardware and software, technical, network issues (i.e. : reset passwords and etc) Monitor the management systems to identify problems and taking appropriate action to maintain and control the resolution of these problems. SOCSO Annual incremental Annual leave Medical benefit Training will be provided Career development Annual Leave Medical and Hospitalisation Leave EPF / SOCSO / PCB Medical Insurance Allowance Provided 5 Working Days Training Provided Work from Home Annual Bonus Overtime Pay Language Allowance Shift Allowance Near to Public Transport
Requirements
- Experience in customer service
- Fluent in Mandarin (writing and speaking, typing in Pin Yin) is a must
- Candidates must possess at least SPM
- Fresh graduates are encouraged to apply
- Eager to learn and with a desire to get the job done well
- Strong skills in communication, teamwork, organization, and attention to detail
- This role requires the candidate to work onsite at Puchong, PFCC
- Candidate is require to work on rotational shift 24x7
Responsibilities
Benefits
Additional Benefits
Skills
Fluency in Mandarin Customer Service Problem-solving Communication Skills Patience Empathy
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Customer Service Mandarin Speaker • Puchong, Selangor, Malaysia