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Tele-Collection

Tele-Collection

TambadanaKuala Lumpur, Kuala Lumpur, Malaysia
12 hours ago
Job description

Working hours : Rotational Shift

  • Monday – Friday (8am-5pm / 10 am -7pm)
  • Weekend (10am- 7pm)

Qualifications & experience

  • Minimum SPM / Diploma in any field (higher education is an advantage).
  • Fresh graduates are encouraged to apply.
  • Experience in collections, credit control, or customer service will be an added advantage.
  • Good communication and negotiation skills.
  • Able to handle difficult conversations with professionalism.
  • Strong problem-solving skills and attention to detail.
  • Basic computer skills (MS Office, email, etc.).
  • Able to work independently and in a team.

    • Tasks & responsibilities

  • Contact customers with overdue payments to arrange settlements.
  • Work with related teams to ensure timely collection.
  • Negotiate repayment solutions with customers in arrears.
  • Monitor overdue accounts and follow up promptly.
  • Keep accurate records of all communications and agreements.

    • What we offer

  • Attractive incentives based on performance
  • Transport allowance
  • Comprehensive training provided
  • Clear career advancement opportunities
  • Supportive and positive working environment
  • Monthly employee engagement activities
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    Tele-Collection • Kuala Lumpur, Kuala Lumpur, Malaysia