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Content Editor / Specialist

Content Editor / Specialist

The Impact FoundationJohor Bahru, Johor, Malaysia
1 day ago
Job description

Overview

We are seeking a proactive and detail-oriented Content Editor to join our digital content team. This position focuses on producing and curating high-quality, strategic content for training courses, membership communities, and interactive forums. The Content Editor will also conduct competitor analysis and collaborate with cross-functional teams to enhance user experience and engagement across our platforms.

The ideal candidate will have experience in content development, digital communities, or online learning, with a strong eye for structure, tone, and educational clarity.

Responsibilities

  • Develop and maintain structured content for training programs, learning modules, and course materials, particularly to educate users about financial investment.
  • Create content guides and copy for membership portals, user onboarding, and in-app communities.
  • Moderate and enhance content within user forums and discussion boards to ensure quality and engagement.
  • Support video-based content by providing clear scripts, summaries, or subtitles as needed.
  • Collaborate with subject matter experts to transform complex information into user-friendly formats.

Competitor Research & UX Optimization

  • Perform ongoing competitor analysis, including benchmarking content styles, formats, and delivery methods.
  • Research digital learning and fintech community trends to inform content strategy.
  • Identify UX / content friction points through feedback and analytics, and propose improvements.
  • Work closely with product, design, and marketing teams to align content with platform journeys.
  • Requirements

  • Bachelor’s degree in Communications, Journalism, Education, Marketing, or a related field.
  • 1–3 years of experience in content writing, digital course development, or community engagement; must have investment experience (fintech / finance).
  • Strong writing and editing skills in English; proficiency in Arabic is a strong advantage.
  • Experience with LMS, community platforms (e.g., Discourse, Circle, Teachable), or fintech / education tools is preferred.
  • Familiarity with content calendars, wireframes, and UX writing practices.
  • Proactive and organized, able to manage multiple content pipelines and stakeholders.
  • Preferred Qualifications (Nice To Have)

  • Knowledge of SEO writing and content structuring tools (e.g., Notion, Confluence, Figma).
  • Experience with user interviews or usability testing.
  • Background in fintech, online education, or SaaS content environments.
  • Understanding of MENA market user behavior and content localization nuances.
  • What We Offer

  • Competitive salary based on experience.
  • Opportunity to contribute to impactful digital education initiatives.
  • Collaborative team culture with opportunities to grow into content strategy roles.
  • Hybrid work flexibility and exposure to product-led growth environments.
  • #J-18808-Ljbffr

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    Content Specialist • Johor Bahru, Johor, Malaysia

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