Senior Account Manager

Overview

QIAGEN Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Senior Account Manager role in Malaysia focusing on hybrid responsibilities that balance strategic partner management and direct end-user engagement to drive sales growth, market adoption, and customer success for life sciences solutions.

Responsibilities

• Manage and grow one assigned strategic partner relationship, serving as the main point of contact to drive mutual business growth.
• Engage directly with end-users (academia, clinical, applied testing) to build adoption, address needs, and generate demand.
• Co-develop and execute sales and marketing plans with the partner, ensuring alignment with company objectives.
• Monitor and track partner performance against agreed targets (sales, forecasts, inventory, marketing commitments), ensuring accountability and corrective actions when required.
• Support commercial discussions with both partner and customers, including pricing, promotions, and rebate structures within company guidelines.
• Provide accurate sales planning, forecasting, and demand phasing based on market trends, partner activity, and end-user opportunities.
• Build and maintain relationships with key accounts and KOLs, both directly and through the partner, to expand awareness and adoption of our solutions.
• Share market intelligence and competitive insights with internal teams to refine sales strategies and execution.
• Ensure timely reporting of sales performance, forecasts, and CRM updates to support visibility and decision-making.
• Represent the company in customer-facing activities such as seminars, workshops, and promotional campaigns.
• Focus split : ~50% partner management, ~50% end-user engagement.

Requirements

Why Join Us

Be part of a global leader in life sciences, advancing healthcare and research through innovation. This hybrid role offers the best of both worlds : strategic partner management and hands-on customer engagement. We provide career growth opportunities, competitive compensation, and a collaborative culture that empowers you to make a real impact.

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