Wfh 中文客服

Requirements

Possesses strong communication and customer service skills, and can handle high-frequency inquiries under pressure.

Proficient in using social chat tools and office software.

Responsible, patient, and detail-oriented, with good self-management skills.

Able to accept a 12-hour workday and has a stable network environment; those with customer service experience are preferred, and multilingual individuals will be given priority.

Responsibilities

Respond to customers online via chat tools (Telegram), providing professional answers and after-sales service;

Process customer orders, refunds, complaints, and other related matters;

Organize customer feedback and assist in optimizing service processes;

Maintain good communication with the team and complete assigned customer service tasks on time.

Benefits

Basic Salary : RM2000 basic salary + commission, with no upper limit;

Work from Home : Remote work, flexible hours;

Growth Opportunities : Those with excellent abilities can be promoted to team leader, supervisor, and other management positions;

Cross-border Team : Multilingual, multi-country customer service experience.

Skills

Customer Service Sales experience Communication Skills Problem Solving Typing

Important Information

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