Ecommerce Executive

Overseeing e-commerce activities on product listing, pricing, and promotion on the e-commerce platforms (internal and external platform).

Manage on daily e-commerce routine, including product listing, inventory management, shipment, order fulfilment, and promotional material and visual.

Planning and execute e-commerce online campaign and promotion to meet company goal.

Responsible for analysing data to identify trends, track performance, and make data-driven recommendation for improvement.

Attend to customer inquiries on all e-commerce platform (internal and external).

Implementing customer retention strategies to increase repeat purchases and loyalty.

Attend to customer inquiries on all e-commerce platform (internal and external).

Stay updated on industry trends and competitor activities to inform strategic decisions.

Work closely with marketing and operation team, to ensure seamless e-commerce operations and enhance customer experience.

Undertake other ad hoc assignments as required.

Job Requirements :

Bachelor's Degree / Post Graduate Diploma / Professional Degree in Business Studies / Administration / Management, Marketing, Mass Communications or equivalent.

Minimum of two years of experience in an e-commerce role would be an advantage.

Strong knowledge of e-commerce platforms.

Ability to work collaboratively in a fast-paced environment

Able to work independently with minimum supervision, self-motivated and a team player.

Proficient in using Adobe Illustrator / Adobe Photoshop.

Proficiency in both Mandarin and English (written and verbal). We are seeking candidates proficient in both English and Mandarin to effectively communicate with our diverse client base and stakeholders.

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