Renewal Sales Representative

About us

Siemens Digital Industries Software - Transform the everyday.

Let's make the difference together!

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Siemens Digital Industries Software (DISW) is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.

We offer a role with responsibility, independence and the possibility to contribute proactively. We foster a teamwork culture with room for individual development.

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About the Role

We are currently looking for a Renewal Sales Representative to join our regional team. In this role, you will be responsible for renewing maintenance and SaaS subscription-based software products, up-sells, price increases and extending the tenure and lifetime value of our customers. The person should be able to engage with various levels of contacts to advance the customer journey through strong rapport building and consultative partnership.

A key part of this role is identifying possible roadblocks to customer longevity in various parts of the Siemens / Customers relationship, including product training, license deployment, and license utilization. Skills include identification of potential customer needs, detailed account assessment, and in-depth collaboration with other internal teams.

This role is based in Kuala Lumpur, Malaysia with occasional travel in the region.

Key Areas of Responsibility

• Responsible for driving, forecasting and ensuring the closure of renewals.
• Manage the different facets of subscription and support renewals.
• Prepare the renewal proposals, notifications, and update customers for upcoming contract expiration.
• Connect with partners / customers directly via email, phone calls, face to face meetings to negotiate terms and conditions to consult and sell specific renewal products, including multiyear renewal, co-term renewals and upsell for renewal expansion.
• Drives and own the transformation of perpetual license to SaaS licenses with partners and customers.
• Collaborate cross functionally with Sales, Pre-sales, Sales Operations, Finance and Customer Success team to close renewals.
• Identify customer needs, pain points and demonstrate account management capabilities to guide renewal closure.
• Develop risk mitigation strategies to reduce churn rates.
• Accountable for accurate 180-day rolling forecasts and end-to-end management of deals throughout the sales cycle.

Qualifications

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare.

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