We are seeking a motivated and detail-oriented Junior Developer to join our Genesys development team. The ideal candidate will have foundational experience in JavaScript and React JS, and a keen interest in customer experience platforms. You will work closely with senior developers to build, maintain, and enhance Genesys-based applications and integrations.
Key Responsibilities :
- Assist in the development and customization of Genesys applications using JavaScript and React JS.
- Build responsive and user-friendly UI components for customer engagement platforms.
- Collaborate with cross-functional teams including backend developers, QA, and product managers.
- Integrate front-end components with Genesys APIs and backend services.
- Participate in code reviews and contribute to continuous improvement of development practices.
- Debug and troubleshoot issues in existing applications and provide timely fixes.
- Stay updated with the latest trends in Genesys, JavaScript, and React development.
Required Qualifications :
Bachelor's degree in Computer Science, Information Technology, or related field.2–4 years of experience in front-end development.Proficiency in JavaScript and basic understanding of React JS.Familiarity with RESTful APIs and asynchronous programming.Basic knowledge of HTML, CSS, and Git.Strong problem-solving skills and attention to detail.Good communication and teamwork abilities.Preferred Skills :
Exposure to Genesys Cloud CX or Genesys Engage platforms.Experience with Redux or other state management libraries.Understanding of Agile development methodologies.Familiarity with CI / CD pipelines and DevOps practices.