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E-Commerce Director

E-Commerce Director

Publicis Groupe MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia
4 hours ago
Job description

Overview

The E-Commerce Director will lead our client’s e-commerce strategy and operations within our media agency. The ideal candidate will have a strong background in digital marketing and e-commerce, with a passion for driving sales and enhancing the customer experience. This role involves collaborating with marketing, sales, and analytics teams to develop and implement innovative e-commerce solutions that align with our clients’ goals.

Responsibilities

  • Strategic Leadership : Develop and execute the e-commerce strategy across Southeast Asia, ensuring alignment with overall business objectives and driving growth for the client’s business.
  • Team Management : Lead, mentor, and manage a team of e-commerce professionals, fostering a culture of collaboration, innovation, and accountability.
  • Client Collaboration : Work closely with clients across different business units to understand their e-commerce goals and challenges, providing expert advice and tailored solutions (e.g., Snacking and Pet nutrition categories).
  • Performance Analysis : Monitor and analyse e-commerce performance metrics, using data-driven insights to inform decision-making and optimize strategies.
  • Cross-Functional Coordination : Collaborate with marketing, creative, and technical teams to enhance user experience and ensure cohesive messaging across digital platforms.
  • Thought Leadership : Anticipate trends in e-commerce across SEA and develop points of view for clients.
  • Technology Integration : Evaluate and implement e-commerce technologies and platforms to improve operational efficiency and customer engagement.
  • Stakeholder Management : Grow agency relationships with e-commerce vendors, including players such as Shopee, Lazada, and TikTok.

Qualifications

  • Bachelor’s degree in business, Marketing, or related field
  • 7+ years of experience in e-commerce, digital marketing, or related field, with leadership experience
  • Proven track record of driving e-commerce growth and achieving sales targets
  • Strong analytical skills with experience in data analysis and performance metrics
  • Excellent communication and interpersonal skills, with ability to collaborate across teams and with clients
  • Knowledge of e-commerce platforms, digital marketing tools, and best practices
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities

    • Additional Information

  • Generous leave entitlements, including birthday leave, rest day and family care leave
  • Office closure for World Mental Health Day
  • Company closures for major festive celebrations
  • Cashless medical coverage, including access to panel clinics, dental and optical care
  • Life and personal accident insurance and group hospitalization and surgery
  • Hybrid working schedule with Friday disconnects
  • Office closure during the last week of December
  • Phone allowance

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    Ecommerce • Kuala Lumpur, Kuala Lumpur, Malaysia