Overview
Who you'll be working for
Insurance tech
What requirements you'll need to be eligible
- Possess either Degree in Computer Science, Information Technology or Business Administrative or any related field(s).
- Certification in Project Managements would be added advantage.
- Minimum 2 years of working experience.
- Working experience in insurance related fields would be added advantage.
- Relevant computer skills – MS Excel, MS PowerPoint, MS Words.
What you'll be doing on the job
Attend to systemic issues faced by business usersEscalation to IT for investigation and resolution.Monitor and track the issues reported with updating the management report.Coordinate and work closely with SMEs, stakeholders to close the issue.Follow up and track the status and timeline for the system enhancement.Provide business requirements and system requirements for the new product.Planning for the activities and milestone of the enhancement and / or defects reported on the system.Perform UAT testing for system enhancement.Monitor and track testing progress and ensure defects and reported timely for fixes.Preparation of test plan, test cases, and test scenarios.Walkthrough the test plan, test cases, and test scenarios with process owners to ensure the current processes are captured for testing correctly.Perform UAT testing as and when needs arises.Preparation of relevant documentations for UAT sign-off.Arrangement for post-production deployment monitoring.Perform verification for CATS mock run and production run.Act as a key liaison person with IT, System Support team, project team, respective process owners, and other departments’ stakeholders.Ensure compliance to Regulatory guidelines for the any roll out of initiatives and / or projects.