Manager, Renewals ASEAN & ANZ

Position Overview

The Territory Renewal Manager focuses on supporting Value-Added Distributors and is responsible for driving, forecasting, and closing subscription renewals in conjunction with partners and directly with customers. Furthermore, the role is also responsible for identifying and creating expansion opportunities. This role works primarily through direct customer engagement, collaboration with partners, and alignment with Channel Sales teams. In addition, this role focuses on identifying and mitigating renewal churn risk and ensuring the delivery of irresistible customer experiences together with distributors and partners.

Responsibilities

Lead the activities of renewals team, including hiring, coaching, developing talent, enforcing team norms, fostering team culture and managing performance

Responsible for leading team to exceed assigned quotas and meeting KPIs

Delivers timely and accurate forecasting and pipeline information

Lead team to maximize renewal rates and drive growth through expansion opportunities

Direct Renewal Executivess to collaborate with partners to capture renewal pipeline information and business trends

Provide insight to internal organizations on business trends, customer needs, product requirements and business opportunities

Participate and lead various projects

Report to senior management on operating metrics, key results, and initiatives

Partner with leaders of sales teams, the reseller partner ecosystem, technical support, client services, and others to drive high renewal rates and growth through expansion opportunities

Ensure CRM tools and Autodesk methodologies are leveraged to process and track opportunities

Encourage innovation by exchanging new ideas to improve operation and efficiency within Commercial Customer Success and extended teams

Set team expectations to drive high-level customer satisfaction and experience to ensure continued customer adoption of Autodesk products

Minumum Qualifications

8+ years sales / renewals experience

Experience negotiating $1M+ complex sales / renewals deal

Working knowledge of SFDC

The Ideal Candidate

Complexity : You will resolve complex issues and create solutions

Negotiation : Undertake complex negotiations with customer and partners

Planning : Contributing to building the customer plan and realizing the customer goals

Fluent languages spoken and written : Chinese & English

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About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

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Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

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