Talent.com
This job offer is not available in your country.
Customer Service Co-ordinator

Customer Service Co-ordinator

HAVI Logistics (M) Sdn BhdKlang, Selangor, Malaysia
17 hours ago
Job description

Responsibilities

  • Manage customer order via manual or electronic ordering.
  • Check return Delivery Note and then perform necessary action on Over, Short and Damage goods.
  • Process add-on order and arrange for special delivery order.
  • Maintain and update Inventory Item Master Listing – create item code and update item database.
  • Attend to customer feedback and escalate to relevant department for further investigation.
  • Prepare require report and presentations as at when required
  • Send daily updates to stores regards to delivery and pick up.
  • Process customer order on time.
  • Error free on order processing.
  • Respond to customer feedback within two (2) working days.
  • On time submission on weekly / monthly reports
  • Check and verify Load Manifest
  • Daily filing on sales invoices and maintain the filing records.
  • Any ad-hoc related matters.

Qualification

  • Candidate must possess at least Bachelor's Degree / Post Graduate Diploma / Professional Degree in Business Studies / Administration / Management, Marketing, Logistic / Transportation or equivalent.
  • Preferable executive specializing in Customer Service / Logistic or equivalent. Job role in Customer Service –General or equivalent.
  • At least 2 year(s) to 5 year(s) experience in the related field is required for this position.
  • Excellent communication skills (written and oral)
  • Excellent in Microsoft Office includes Excel, Words and Power point
  • Good filing experience and maintain the filing records
  • Possess good interpersonal skills.
  • Ability to work independently and at times under pressure
  • Able to work long hours.
  • Able to cope with dynamic working environment and be flexible.
  • Willing to work in Bandar Bukit Raja, Klang.

    • Thank you in advance for your job application for the above mentioned position. We regret to informed you that only shortlisted candidates will be notified.

    Create a job alert for this search

    Customer Service • Klang, Selangor, Malaysia