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IT Executive

Malaysia Smelting Corporation BerhadKlang, Selangor, Malaysia

16 hours ago

Job description

A. Identification of Information System Needs

Identify the company's hardware & infrastructure requirements and provide expertise in the development of effective solutions for network servers, email servers, gateways, network hubs, routers, print servers, communication devices and end-user computer workstations and to recommend optimum hardware solution.
Identify end user needs and promptly respond to users who express the need for new hardware of upgrade of workstation.

B. Hardware / Software Development

Apply established networking standards to add value in developing network solutions to support and enhance end user productivity.

Develop procedures that minimize the impact of computer problems.

Develop and maintain documentation on workstation and network resources including user information, server and workstation configurations, network cabling, backup & restore logs, trouble logs.

C. Hardware / Software Support and Services

To ensure and maintain the daily backup job is completed successfully in the event of disaster recovery.

To troubleshoot and resolve server, networking & internet and e-mail communication problems.

Perform network administration, files administration, ownership and rights allocation and ensure proper security integrity, confidentiality are maintained accordingly.

Assist, troubleshoot and resolve the most common technical problems either on the phone or at the user's location. Perform user administration and basic troubleshooting of standard, internal or third-party applications.

To communicate and liaise with external vendors to resolve technical issues etc.

D. Hardware Implementation

Execute network procedures such as bandwidth utilization trending, monitor, improve, refine and document server capabilities and procedures such as server backups, disk space management, processor utilization, inventory, security, and system management.

Coordinate the installation of network cabling, hubs and adapters with vendors and outside contractors.

Troubleshoot basic networking problems. Assist end-users in defining networking requirements and work with other technical personnel and outside vendors in designing networking solutions.

Install network server / workstation and configure server / workstations based on established & proven configurations.

To ensure all scheduled backup jobs are verified and without errors.

Install software and configures, peripheral devices, LAN & communication devices such as uninterruptible power supply, modems, print servers, routers etc to network file servers.

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Executive Executive • Klang, Selangor, Malaysia