JSK Mantanani Island Resort - the LARGEST Resort on Mantanani Island which cater for, amongst other resort activities, spa services, sea turtle hatchery, wellness, accommodation, FMCG, F&B, souvenir outlet, watersports / beach recreational sports, snorkeling, and other island resort centered activities, we are currently looking for experienced and dedicated individuals with the "CAN DO" attitude to join our family.
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Prior island resort operations experience is essential.
Responsibilities : -
- Reports to Resort Manager.
- Responsible to assist the RM for the overall resort operations.
- Exposure to island resort operations, engineering, front office, housekeeping, water sports & recreation, culture, snorkeling, boat transfer, F&B, and related a prerequisite.
- Responsible for practicing, supporting, and promoting high expectations for professionalism, hospitality, and positive guest interactions.
- Quickly respond to and resolve guest complaints and incidents and complete all required reporting documentation.
Qualifications : -
Candidate must possess at least a Diploma or Degree in resort / hotel management, or equivalent.Communicate (read and write) in Bahasa Malaysia, Mandarin, and English. The target market would include China, Taiwan, Hong Kong, Korea, Japan, Tour GITs, FITs, and locals.At least 5 years of exposure in the related field.ISO and IT literate.