Talent.com
Billing, Cashier (Start ASAP)

Billing, Cashier (Start ASAP)

AfterschoolKuala Lumpur, Kuala Lumpur, Malaysia
6 days ago
Job description

Manage patient registration, billing, payments, refunds, and ensure compliance with hospital policies and safety standards.

Your role

Key responsibilities include :

  • Register new patients and open new episodes for existing patients in KCIS2; update patient details and ensure PDPA form is signed.
  • Receive payments via cash, credit cards, online transfer, and apps; issue receipts for every payment.
  • Process refunds for excess payments with proper authorization and approval.
  • Reconcile total collections across payment methods with close till listings; report discrepancies to chief cashier and accountant.
  • Print receipt listings upon till closure and verify transaction accuracy.
  • Sign cash envelopes with a witness before depositing into cash deposit machine or safe box; ensure daily collections are counter-checked.
  • Handle billing, admission, discharge, outpatient and inpatient Guarantee Letter (GL) requests; provide pre-admission counselling and discharge support.
  • Ensure all patient episodes are discharged from KCIS2 and bills finalized in HITS2; attach supporting GL documents before submission.
  • Key in GL references and compile Guarantee Letters into designated discharge folders for Medical Records scanning.
  • Follow instructions from superiors related to Business Office tasks; complete tasks accurately and timely per guidelines.
  • Handle verbal and written patient enquiries professionally.
  • Participate actively in all 5S activities as directed by management.
  • Adhere to Standard People Practice (SPP) at all times.
  • Ensure compliance with patient safety goals recommended by World Alliance For Patient Safety (2008).
  • Respect and uphold patients’ and families’ rights consistently.
  • Comply with Occupational Safety and Health Act and Regulations 1994, including use of protective equipment and cooperation with employer instructions.
  • Participate in new departmental services and conform to ISO 9001 : 2000, ISO 14001, OHSAS 18001, and hospital accreditation requirements.
  • Maintain records and take corrective actions for any non-conformance related to ISO and accreditation standards.

About you

The company is looking for :

  • Minimum SPM or Diploma in Accountancy, Business, Administration, or relevant field.
  • Good personality and pleasant appearance.
  • Ability to accurately handle cash, credit / debit transactions, and digital payments.
  • Strong communication skills and good computer literacy.
  • Knowledge of generating, checking, and processing patient bills.
  • Understanding of reconciliation, balancing daily transactions, and preparing reports.
  • Ensuring correct billing codes, patient information, and payments.
  • Ability to explain bills clearly and handle payment-related queries patiently.
  • Capability to manage billing, phone inquiries, and patient interactions simultaneously.
  • Honest handling of cash and sensitive data.
  • Safeguarding patient financial and medical information.

    • This job may close before the stated closing date, you are encouraged to apply as soon as possible

    #J-18808-Ljbffr

    Create a job alert for this search

    Cashier • Kuala Lumpur, Kuala Lumpur, Malaysia