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Internship For Customer Service Executive (Mandarin Speaking Needed)

OSIM (M) Sdn BhdPetaling Jaya, Selangor, Malaysia

8 days ago

Job description

Requirements

Minimum Diploma or higher.
Fresh graduate is encouraged to apply too.
Good communication skill in English, Bahasa Malaysia and Mandarin is an added advantage.
Preferably with outspoken personality.
Presentable outlook and personality.
With Customer Service experience is added advantage
Computer Literate

Responsibilities

Responding promptly and courteously to customer inquiries and complaints via phone, email, and other communication channels

Troubleshooting product-related issues and providing solutions to customers

Assisting customers with product information, order status updates, and general inquiries

Maintaining accurate and detailed records of customer interactions

Collaborating with other departments to ensure seamless customer service

Providing feedback and suggestions to improve customer service processes

Benefits

Employee purchase benefits

Friendly and positive work environment

Free parking space

Skills

Fluent in Mandarin Problem-solving skills Patience Customer Service

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Customer Service Executive • Petaling Jaya, Selangor, Malaysia