Ads Relevance Specialist - AI Data Service and Operations

Ads Relevance Specialist - AI Data Service and Operations

TikTok, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Responsibilities

• About the team : Our Search Operations team supports our efforts to address objectionable or disturbing content which could include images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children. The team plays a vital role in analyzing user searches and search strategy optimization to ensure a positive and safe user experience for our community.
• It is possible that this role will be exposed to harmful content as part of the core role / as part of project / in response to escalation requests / by chance. This may occur in the form of images, video, and text related to every‑day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Improve TikTok users’ search experience by determining their search needs through query and tools, and subsequently to sort it out by classification of requirements.
• Undergo weekly and bi‑monthly search quality assessments to ensure current practice is in accordance with evaluation standard documents.
• Review the types of bad search cases and rate the quality of the results.
• Provide ideal search labelling results and suggestions for policy improvement.

Qualifications

Diploma / Degree in any related field.

Familiarity with search engines and algorithms of any social media platform would be a plus point.

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Information Technology

Industries

Technology, Information and Internet

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