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Data & Finance Support Engineer

Data & Finance Support Engineer

Sperton Global ASKuala Lumpur, Federal Territory of Kuala Lumpur, MY
30+ days ago
Job type
  • Quick Apply
Job description

Job Responsibilities :

  • Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure
  • Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool
  • Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented
  • Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management
  • Collaborate with the development team in identifying resolutions and transitioning of releases into production environment
  • Adopt standard Incident and Problem Management workflow and processes, i.e timely ticket, defect and incidents loggings including proper change management processes and quality issue / impacts emails\
  • Participate in DR / BCM activities or infrastructure related upgrade
  • Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead
  • Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Job Requirements :

  • Degree in computer science / engineering or related disciplines.
  • At least 5 years of experience in application development and support environment in Banking Finance, ETL, or Data warehouse.
  • Individual must have working experience in Unix / Windows platforms, batch scheduling tools, Database query skills, BI Tools skillsets
  • Mandatory Technical skills : Oracle / MS SQL, Unix / Linux, AS400, Control-M, Shell scripting, Informatica, Hadoop , OneSumX, Hyperion, Informatica, BASEL, Cloudera Big Data, Teradata
  • Knowledge of ITIL of similar framework will be advantage
  • Excellent communication, interpersonal and analytical skills
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    Data Engineer • Kuala Lumpur, Federal Territory of Kuala Lumpur, MY