Product & Training Executive

Job Description

• Conceptualization, development, implementation and monitoring of marketing strategies and plans.
• Collaborate closely with product management and development teams to stay updated on new product releases, enhancements, and roadmaps.
• Design, develop, and maintain comprehensive and engaging training materials, including presentations, user manuals, quick guides, video tutorials, e-learning modules, FAQs, and knowledge base articles.
• Ensure all training content is accurate, up-to-date, and tailored to different audience needs and learning styles.
• Conduct engaging and interactive training sessions, workshops, and webinars for various audiences including new hires, sales teams, customer support, external partners etc.
• Deliver both in-person and virtual training sessions effectively, utilizing various instructional techniques and tools.
• Provide one-on-one coaching and support as needed to reinforce learning.
• Evaluate the effectiveness of training programs through feedback surveys, assessments, quizzes, and performance metrics.
• Work cross-functionally with Sales, Marketing, Customer Support, and Product teams to ensure alignment of training initiatives with business objectives and product messaging.
• Manage training logistics, including scheduling, venue booking (for in-person sessions), participant registration, and material distribution.
• Assist the marketing team in developing and formatting marketing collateral that supports training initiatives.

Qualifications

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