System Engineer

Overview

The company is a Malaysian-based IT Solution Provider and System Integrator focusing on providing enterprise-grade IT solutions for corporate and enterprise clients, established since the year 1998. They work with renowned principals such as APC, Aruba, Cisco, Dell EMC, Fortinet, HP Enterprise, Huawei, Microsoft, Sangfor, Vertiv, VMware, etc. to offer solutions for various business-critical needs. The company positions themselves as a solution-driven partner for our customers instead of being a product pusher whose sole intention is only on selling and trading. Over the years, their passion remains unchanged helping corporate customers adopt IT solutions to increase IT manageability, business efficiency and work productivity.

Job Description

The System Engineer will be responsible for designing, implementing, maintaining, and supporting the customer's IT infrastructure. You will work closely with other IT professionals, in this case IT end user, partners to ensure that the systems and network infrastructure are operating efficiently and securely. Your role will involve in IT system project study, design, installation, test run and post installation such as troubleshooting, as well as periodic optimizing performance, as well as schedule maintenance.

Other duties include attending project meeting, technical requirement study, project planning and technical deployment of the IT system project with other project team members.

Job Responsibilities

• Implement, and maintain server infrastructure, including physical and virtual servers, storage systems, and network devices
• Configure and deploy operating systems, applications, and services according to best practices
• Plan and execute system upgrades, migrations, and expansions
• Communicate and collaborate with multitier personnel, such as clients and vendors
• Prepare pre and post-project documentation
• Liaise with vendors and other IT personnel for problem resolution and escalation
• Provide Level-2 / 3 support and troubleshooting to resolve issues and ensure meeting SLA

Job Requirements

Working Hour

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