Sports Advisor Part Time (Decathlon Gurney Paragon)-All SportsDecathlon Malaysia • George Town, Penang, Malaysia
Sports Advisor Part Time (Decathlon Gurney Paragon)-All Sports
Decathlon Malaysia • George Town, Penang, Malaysia
30+ days ago
Job descriptionAlign with the department's ambitions and work with the team to achieve them. Promote innovation and sports experiences in-store. Utilize resources and commercial tools to boost sales. Arrange the store layout according to implantation principles and guidelines. Ensure high-quality store implantation based on Satisfied Customer Family (FCS). Maintain an appealing store layout to satisfy customers. Ensure stock accuracy and availability using the automatic replenishment system. Enforce basic safety and security standards. Know and implement fire safety and evacuation procedures. Manage personal development and training plans. Participate in training and develop training skills to become a trainer. Assist in improving teammates' skills with leadership support. Students or those seeking part-time positions are encouraged to apply. Hourly rate : RM13.56. Strong communication skills in English and Bahasa Malaysia (written and spoken); additional languages are a plus. Minimum qualification : Bachelor's Degree or Diploma. Customer-centric with a strong sense of service. Willing to help others, both teammates and customers. Responsible, self-motivated, and adaptable to a fast-paced environment. Human-first mindset with excellent communication skills. Digitally savvy. Ability to work as part of a team during busy times (weekends and holidays).
Mission
The World's Largest Sports Retailer is recruiting passionate sports enthusiasts for our Decathlon Penang Store at Gurney Paragon!
LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE? A FULL-TIME ROLE?
IF YOU ARE READY TO LIVE AN EXPERIENCE OF A LIFETIME , THIS COULD BE THE PERFECT ROLE FOR YOU!
As a Sports Advisor (Sales), or Sports Advisor as we call it, your role is to ensure all customers leave our stores ‘satisfied or highly satisfied’. From a friendly and professional welcome to a quick and easy payment process, your role is to always deliver a 5-star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business can flourish.
Responsibilities
To Customers
- Welcome customers in a professional manner.
- Fully commit to the satisfaction of every customer and determine suitable solutions for situations like returns, complaints, and checkout.
- Know the technical features of Decathlon products and their benefits to offer appropriate products and services.
- Develop a network of customers both in-store and online to build relationships.
- Pass on sports passion and help customers discover new sports.
- Encourage customers to subscribe or register for the loyalty card to improve customer information.
To Decathlon Malaysia
For Safety of People and Goods
Development and Complementary Skills
Profile
Requirements
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Advisor • George Town, Penang, Malaysia
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