Banquet Supervisor

Requirements

Combination of education, experience, and skills related to hospitality, event management, and leadership. Strong organizational, communication, and interpersonal skills are essential, as is the ability to work under pressure and manage a team.

Responsibilities

• Meet and greet clients.
• Oversee catered function in-house.
• Responsible for making the function space visually appealing and presenting the menu offering for the event.
• Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms, and storage areas.
• Responsible for the proper usage and good working order of all equipment, furniture, and fixtures in the Banquet Section during the assigned shift.
• Responsible for consistently implementing the service standards and operating procedures in the banquet service.
• Provide excellent customer service and ensure customer needs are met.
• Provide unique and creative ideas to enhance meetings & group experience.
• Should possess in-depth Knowledge of Food and Beverage preparation and presentation.
• Supervise events and team members throughout the service.
• Guide the Banquet servers in setting up tables and arranging place settings.
• Be familiar with all current and upcoming event details.
• Resolve staff and customer concerns quickly and efficiently.
• Coordinate with the Kitchen department.
• Should be able to work under pressure and also work in long or break shifts.
• Scheduling banquet staff, preparing weekly duty charts to correspond with banquet functions, and managing labor monthly.
• Assist the Assistant Manager with scheduling, training, and performance management.
• Should have experience in operating software like IDB, etc.
• Should have experience in operating POS (point of sales) Software.
• Responsible for monthly inventory, consumption spreadsheet, and banquet staff labor.
• Responsible for ensuring sufficient operating guest supplies, beverage supplies, and operating equipment for functions assigned.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

Benefits

Skills

Banquet Operations Event Planning Team Leadership Customer Service Staff Training Inventory Management Problem Solving

Important Information

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